The grievance procedure is typically in every collective bargaining agreement and includes policy and procedures on how to report grievances, which are frequently submitted by union members on concerns such as adherence to work rules, assignments based on seniority, paid time off (breaks), and overtime, to name a few. The collective bargaining agreement, often called the constitution, holds management and employees accountable to the agreed-upon language of the agreement. Review union websites such as,, and In this discussion, identify trends you find in your research that deal with grievance concerns and bargaining topics. As an HR professional, formulate two strategies to lessen grievances and build a more collaborate work environment.